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  Any organisation which aims at grand success in competitive world can learn a lot from the management practices of excellent corporations. Such practices serve as the Benchmarks. benchmarking is continuous search for an application of significantly better practices that lead to superior competitive performance. According to to Robert C Cam, " benchmarking is the search for industries best practices that lead to superior performance." It is practice of measuring and comparing key aspects of an organisation with those in other organisations to establish measures of relative performance and Discover areas of improvement.  In the word of David Kearns of Xerox Corporation," Benchmarking is the continuous process of measuring products, services and practices against the toughest competitors or those companies recognised as industry leaders." Benchmarking, is a tool of strategic management, that allows the organization to set goals and measure productivity, on the basis ...

  Sigma is a business management strategy which aims at improving the quality of processes by minimizing and eventually removing the errors and variations. The concept of Six Sigma was introduced by Motorola in 1986, but was popularized by Jack Welch who incorporated the strategy in his business processes at General Electric. The concept of Six Sigma came into existence when one of Motorola’s senior executives complained of Motorola’s bad quality. Bill Smith eventually formulated the methodology in 1986. Quality plays an important role in the success and failure of an organization. Neglecting an important aspect like quality, will not let you survive in the long run. Six Sigma ensures superior quality of products by removing the defects in the processes and systems. Six sigma is a process which helps in improving the overall processes and systems by identifying and eventually removing the hurdles which might stop the organization to reach the levels of perfection. According to sig...

  Workload Analysis Workload analysis is a process that conducted logic, systematic, and continuous to know the number and quality of employee needed. The analysis of employee needed done in order to clarify the job of employee so that they can shows their contribution to achieve the organisational objective. Workforce Analysis It means analysing existing workforce or employees already occupying the job positions and how many of them are overburdened or underburdened. 

  * Father of scientific management-: f.w. Taylor * Industrial and general administration-: fayol *System approach-: boulding and Johnson *Contingency approach-: Lawrence *Principle or practice of mgt. / MBO-: drucker *Philosophy of mgt.-: Oliver Sheldon * Motion mgt-: Gill breath * shop management-: Taylor *Welfare movement-: Robert Owen *Acceptance theory to authority-: Chester Bernard * Function of executive, org and mgt & elementary condition of business morale-: Chester Bernard *Future of industrial man-: drucker *Age of discontinuity-: drucker *Drucker on asia-: drucker *Making of scientific mgt-:urwick and breach *Social problems of industrial civilization-: porter *Human problem of Industrial civilization-: Elton mayo *Management and worker-: Roethlisberger *Dougal's book!-: professional management / leadership and management / the human Side of enterprise

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Organisation Climate reflects current atmosphere of the organisation in which the employees work. It provides opportunities to perform jobs according to the skills and a reward system which serves as motivators for employees (financial and non-financial).  According to Campbell, “Organisational climate can be defined as a set of attributes specific to a particular organisation that may be induced from the way that organisation deals with its members and its environment. For the individual members within the organisation, climate takes the form of a set of attitudes and experiences which describe the organisation in terms of both static characteristics (such as degree of autonomy) and behaviour outcome and outcome- outcome contingencies.” Generally, it reflects only shorter period. It evolves according to the needs of the organisation to adapt the internal and external environment. It can be manipulated and changed.  It is of short term in nature. Organisational Culture  ...